This comment refers to an earlier version of this review and may be outdated. Everyone their is an idiot. Intuit Merchant Services is very very deceptive in their sales practices. After my comments the other day, which I did while I was on hold with them for 4 hours and 27 minutes, I told them very brutally to F off. Takes guts to change an accounting system, but the nerves went away after switching … the greatest decision we ever made. They lie over and over again. They always say they are going to help you and never do… they always state they will call you back and never do.
In essence, that means if you do have a low average ticket, you probably want to stick with the pay-as-you-go plan. Good luck getting a straight answer from them. The client has yet again needs to call their visa without any paper work that the deal has been cancelled in any way. I would never recommend doing business with this company for any reason what so ever. Have you worked with QuickBooks Payments? Stick to requesting funds via Paypal or setup an online payment portal with some such as Moneris. Most providers will charge a monthly service fee and other optional features such as maintenance or programming fees.
It was a 2 part bill. I got thanked 3 times for my business! How am I rewarded by Quickbooks Payment Processing? I have been a client for almost a year and never once, have funds been held since. They sure are in a lot of meetings. Every time I ask to speak to one they have just sat down in a meeting and they are not available. I was told once again that my account would be closed and I would not be charged again. This comment refers to an earlier version of this review and may be outdated. I would not recommend anybody use them.
They have kept me on hold for more than an hour more than once. But these are complaints from actual users, and the lack of some features might be a deal breaker for other merchants. They are short with all answers, usually because they have to speak to several people before giving you an incorrect and vague answer. Their response was that I call each and every one of them and ask nicely for an alternative payment. While you can accept payments from within QuickBooks Online, if your business is more retail-like, then GoPayment is probably the better option. Just got word that even though the money hit my customers card one month ago, they are going to hold those funds for 6 weeks???? The payment was laundered to my business account through a fraudulent credit card used by a prospective customer and processed through a quickbook invoice I sent to the prospective customer. As long as the information you provide us is correct and on time, and you have sufficient funds in your account, we'll file your tax forms and payments accurately and on time or we'll pay the resulting payroll tax penalties.
I even had a customer call them to verify the charge was authorized but Intuit refused to place the funds in our account. This comment refers to an earlier version of this review and may be outdated. No one ever called me back as they stated they would. I filed my taxes months ago. Long wait times on hold. I left them last April to go with a new product called Springboard, which I feel is much better, easier, and you can talk to somebody who can do something if you have an issue. Two days later I suspected it was a fraudulent charge, so I credited the full amount back to the customers card.
Nor is the eCommerce plan listed in the standard fee schedule. These costs per swipe are for the work the merchant services provider will do behind the scenes to process the transaction. I have never called a company where not one person knew what was going on with my account, not even a supervisor. Intuit processed the payment to my account within 3 business days. I hope this review helps someone.
The company first began providing credit card processing services that would integrate with its popular accounting software in 2003, when it acquired Innovative Merchant Solutions. Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. I was told this happened because the way the refund was put in. Intuit does have very bad service. Bottom line is that Intuit is still holding me liable for paying them the laundered funds back on an interest free payment plan.
The first charge went through without incident. The integration allows you to generate invoices from directly within Gmail and select whether you want to accept credit cards or bank transfers or both. Terms, conditions, pricing, features, service and support are subject to change without notice. As a long standing merchant of Intuit for nearly 10 years, I was under the incorrect impression that they did due diligence on their end to make sure credit card payments are legitimate and non-fraudulent before depositing them into my business account. For some reason, that meant a whole lot to me after the beating I took from Intuit. Please with your experiences and insights! If you need information on manually entering payments into your QuickBooks software, click. An invoice was paid to my company that resulted in a chargeback.
They offered a deal which I took them up on they invoiced me twice and failed to respond to emails. I told them that is what we stated on the application and they said it should never have been accepted and they were closing the account immediately. To call this entity a company in my opinion is a stretch. I was informed that I would have to keep one of the credit cards on the account, so they can charge me the monthly minimum service charges, when I am already paying a monthly fee. I moved my credit card processing to authorize. It has been over a week and the check still has not been refunded to his account and on my 5th call to customer service they say it is still an open issue.